How to reach us
General enquiries and feedback: hello@casinoclaude.co
Partnerships and press: partners@casinoclaude.co
Most messages get a reply within two business days. If your question relates to a specific review, include the page's web address and describe exactly which detail seems off — that lets us re-check it quickly and come back to you with an accurate answer.
What we're glad to look into
- Outdated details. Bonus terms and withdrawal processes change often on the operator side. Tell us what's no longer accurate and we'll re-verify it before updating the page.
- Requests from operators. Any casino can ask to be reviewed. The one condition we apply equally to everyone: our own testing determines the result, and no fee changes a score.
- Your own experience. If a withdrawal took longer than expected, or a support agent went above and beyond, tell us — real player reports feed directly into when and how we re-test a casino.
Things outside our control
It's worth being clear about one limit: we write independent reviews, but we have no login access to any of the casinos we cover. We can't reset a password, chase a stuck payment or step into an account dispute on your behalf — those requests belong with the casino's own support team. If an operator ignores a fair complaint, the next step is to raise it with the regulator that licensed them.
Looking for gambling support?
If your gambling is starting to feel out of hand, please don't sit on it. Our Responsible Gambling page brings together free, confidential help available across every market we cover. For adults 18 and over only.